IT Help Desk Analyst – St. Louis, Missouri

March 26, 2026
$13 - $20 / hour
Application ends: April 16, 2026
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Job Description

Position: IT Help Desk Analyst
Location: St. Louis, Missouri

About This Hiring:
NoraLogic is partnering with one of its clients to hire an IT Help Desk Analyst who can deliver reliable technical support and ensure smooth IT operations. This role is part of our client’s initiative to strengthen their end-user support function.

Role Summary:
We’re looking for a problem-solver who enjoys assisting users and resolving technical challenges. As an IT Help Desk Analyst, you’ll be the first line of support, ensuring quick resolution of IT issues and maintaining system efficiency.

Key Responsibilities:

  • Respond to user queries via phone, email, or ticketing systems
  • Troubleshoot hardware, software, and basic network issues
  • Install, configure, and maintain systems and applications
  • Manage user accounts, access rights, and permissions
  • Escalate complex issues to higher-level support teams
  • Maintain accurate records of issues and resolutions

Required Qualifications:

  • Bachelor’s degree or diploma in IT, Computer Science, or related field
  • 1–3 years of experience in help desk or IT support roles
  • Basic knowledge of operating systems, networking, and troubleshooting
  • Strong communication and customer service skills
  • Ability to handle multiple requests in a fast-paced environment

Why This Opportunity:

  • Work with a growing client through NoraLogic
  • Gain hands-on experience in IT support environments
  • Opportunity to build a strong technical support career

Next Step:
Kindly submit your updated ATS-friendly resume with complete details of your skills and experience. Our recruitment team will review your profile and connect with you shortly if it aligns with the requirement.