Junior IT Operations Engineer – Salt Lake City, Utah

Job Description

About the Company

eTeam is a global IT and healthcare consulting firm that connects skilled professionals with leading organizations worldwide. This opportunity is with one of our U.S.-based technology partners, specializing in IT operations, infrastructure management, and enterprise support solutions.

Job Title: Junior IT Operations Engineer

Location: Salt Lake City, Utah, USA

Job Overview

We are seeking a motivated and detail-oriented Junior IT Operations Engineer to join our partner organization in Salt Lake City, Utah. In this role, you will support day-to-day IT operations, monitor systems, and ensure the reliability and performance of infrastructure services. This position is ideal for early-career professionals interested in IT operations, system monitoring, and infrastructure support.

Key Responsibilities

Monitor IT systems, servers, and applications to ensure optimal performance and availability
Assist in troubleshooting and resolving infrastructure, network, and system issues
Support incident management and service request processes
Perform routine maintenance, updates, and system checks
Collaborate with IT teams to ensure smooth operations and system reliability
Maintain documentation for processes, incidents, and system configurations
Assist in implementing automation and operational improvements
Ensure adherence to IT policies, procedures, and security standards

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field
0–2 years of experience in IT operations, system administration, or technical support (internships/projects count)
Basic understanding of operating systems (Windows/Linux) and networking concepts
Familiarity with monitoring tools and ticketing systems
Strong problem-solving and analytical skills
Good communication and teamwork abilities
Ability to work in a fast-paced, operational environment

Preferred Qualifications

Experience with cloud platforms (AWS, Azure, or Google Cloud)
Familiarity with scripting or automation (PowerShell, Bash, or Python)
Knowledge of ITIL framework and incident management processes
Exposure to DevOps tools and practices
Relevant certifications (e.g., CompTIA, Microsoft, or cloud certifications)

Why Join Us?

Opportunity to work with a leading U.S.-based technology partner
Hands-on experience in IT operations and infrastructure support
Supportive and collaborative work environment
Competitive compensation and benefits package
Career growth opportunities in IT operations and DevOps

How to Apply

We recommend submitting an ATS-friendly resume highlighting your IT operations experience, technical skills, and relevant projects or internships. Including certifications or hands-on system support experience will strengthen your application.