Job Description
About the Company
Skill Gigs is a global IT and healthcare consulting firm that connects skilled professionals with leading organizations worldwide. This opportunity is with one of our U.S.-based technology partners, focused on managing configuration processes and ensuring system consistency across IT environments.
Job Title
IT Configuration Management Analyst
Location
San Diego
Job Overview
We are seeking a detail-oriented and analytical IT Configuration Management Analyst to support configuration management and system governance. In this role, you will manage configuration items, maintain system records, and ensure consistency across IT infrastructure.
Key Responsibilities
Manage configuration items (CIs) and maintain CMDB records
Track and document configuration changes
Ensure consistency and accuracy of system configurations
Collaborate with IT and engineering teams
Support change management and release processes
Monitor compliance with configuration standards
Maintain documentation of configuration workflows
Identify discrepancies and recommend improvements
Assist in audits and reporting
Support continuous improvement of configuration management practices
Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field
1–3 years of experience in configuration management, IT operations, or support roles
Basic understanding of CMDB and configuration management processes
Familiarity with IT infrastructure and system environments
Good analytical and problem-solving skills
Strong communication and documentation abilities
Preferred Qualifications
Experience with tools like ServiceNow CMDB
Familiarity with ITIL processes
Basic knowledge of cloud platforms (AWS, Azure)
Understanding of change and release management
Relevant certifications such as ITIL (preferred)
Why Join Us?
Work with a leading U.S.-based technology organization
Gain hands-on experience in configuration management and IT governance
Supportive and collaborative work environment
Competitive salary and benefits
Opportunities for career growth in IT operations and management
How to Apply
Submit an ATS-friendly resume highlighting your experience in configuration management, CMDB tools, and relevant technical skills.