IT Support Specialist – Richmond, Virginia
Job Description
About the Opportunity:
NoraLogic is a consultancy that helps organizations hire skilled professionals, and this opening is part of a client requirement. We are seeking a proactive IT Support Specialist to manage technical issues and ensure smooth IT operations.
Role Overview:
As an IT Support Specialist, you will provide technical assistance to end-users, troubleshoot hardware and software issues, and maintain IT systems. This role is ideal for someone who enjoys problem-solving and supporting technology in a dynamic environment.
Key Responsibilities:
- Provide technical support for hardware, software, and network issues
- Troubleshoot and resolve IT problems promptly
- Assist in installing, configuring, and maintaining IT equipment
- Manage user accounts, permissions, and system access
- Document issues and resolutions for future reference
- Escalate complex issues to higher-level IT teams when necessary
Required Qualifications:
- Diploma or Bachelor’s degree in IT, Computer Science, or related field
- 1–3 years of experience in IT support or similar role
- Knowledge of operating systems, networking, and troubleshooting
- Strong communication and problem-solving skills
- Ability to work efficiently in a collaborative environment
Why This Role:
- Hands-on experience in IT support and infrastructure
- Work in a structured and professional environment
- Opportunity to grow in technical and IT career paths
Application Note:
Please apply with an ATS-friendly resume so our HR team can review your profile efficiently and reach out to you as soon as possible.