IT Change Management Coordinator – Charlotte, North Carolina

Job Description

About the Company

Noralogic is a global IT and healthcare consulting firm dedicated to connecting top talent with leading organizations worldwide. This opportunity is with one of our U.S.-based partner companies, known for delivering reliable technology solutions and driving operational excellence across enterprise systems.

Job Title: IT Change Management Coordinator

Location: Charlotte, North Carolina, USA

Job Overview

We are seeking a detail-oriented and organized IT Change Management Coordinator to join our partner organization. In this role, you will support and coordinate IT change management processes, ensuring that system changes are implemented efficiently with minimal disruption to business operations. This position is ideal for professionals looking to build expertise in IT service management and enterprise environments.

Key Responsibilities
Coordinate and manage the lifecycle of IT changes, from request to implementation
Ensure all change requests are properly documented, reviewed, and approved
Collaborate with IT teams, stakeholders, and business units to assess change impact
Schedule and track changes to minimize risks and service disruptions
Maintain change management records and documentation
Participate in change advisory board (CAB) meetings
Monitor post-implementation results and ensure successful change outcomes
Ensure compliance with IT policies, procedures, and best practices
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field
1–3 years of experience in IT support, IT operations, or change management
Basic understanding of ITIL or IT service management frameworks
Strong organizational and coordination skills
Excellent communication and stakeholder management abilities
Ability to manage multiple tasks and meet deadlines
Preferred Qualifications
Familiarity with ITSM tools (e.g., ServiceNow, Remedy, or similar platforms)
Knowledge of risk assessment and change impact analysis
Experience working in enterprise IT environments
ITIL Foundation certification (or willingness to obtain)
Why Join Us?
Opportunity to work with a leading U.S.-based organization
Exposure to enterprise-level IT processes and tools
Career growth in IT service management and governance
Supportive and collaborative work environment
Competitive compensation and professional development opportunities
How to Apply

We recommend submitting an ATS-friendly resume that highlights your experience in IT operations, coordination, and familiarity with change management processes. Be sure to include relevant tools, certifications, and achievements to strengthen your application.