Junior Application Monitoring Support Engineer – Mountain View, California

Job Description

About the Company

Skill Gigs is a global IT and healthcare consulting firm that connects skilled professionals with leading organizations worldwide. This opportunity is with one of our U.S.-based technology partners, focused on monitoring application performance and ensuring system reliability.

Job Overview

We are seeking a detail-oriented and analytical professional to support application monitoring and system performance. In this role, you will track alerts, analyze logs, and help maintain smooth application operations.

Key Responsibilities

Monitor application performance and system health
Analyze logs, metrics, and alerts to identify issues
Respond to incidents and escalate when necessary
Collaborate with development and operations teams
Maintain documentation of monitoring processes
Ensure compliance with IT policies and standards
Support monitoring tools and configurations
Track performance metrics and generate reports
Assist in performance tuning and optimization
Improve monitoring workflows and efficiency

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field
0–2 years of experience in monitoring, IT support, or software operations roles
Basic understanding of application monitoring tools and logs
Familiarity with operating systems and applications
Good analytical and problem-solving skills
Strong communication and teamwork abilities

Preferred Qualifications

Experience with tools like Dynatrace, New Relic, or AppDynamics
Familiarity with cloud platforms (AWS, Azure)
Basic knowledge of scripting (Python, Bash)
Understanding of incident management processes
Exposure to DevOps practices

Why Join Us?

Work with a leading U.S.-based technology organization
Gain hands-on experience in application monitoring and system reliability
Supportive and collaborative work environment
Competitive salary and benefits
Opportunities for career growth in IT operations and DevOps

How to Apply

Submit an ATS-friendly resume highlighting your experience in application monitoring, performance analysis, and relevant technical skills.