IT Network Incident Monitoring Specialist – Pembroke Pines, Florida

Job Description

About the Company

E Team is a global IT and healthcare consulting firm that connects skilled professionals with leading organizations worldwide. This opportunity is with one of our U.S.-based technology partners, focused on monitoring network incidents and ensuring system stability.

Job Overview

We are seeking a detail-oriented and analytical professional to support network incident monitoring and response. In this role, you will track network events, analyze issues, and help maintain uninterrupted service operations.

Key Responsibilities

Monitor network incidents and system alerts
Analyze network issues and identify root causes
Respond to incidents and escalate when necessary
Collaborate with network and infrastructure teams
Maintain documentation of incident management processes
Ensure compliance with IT service management standards
Support monitoring tools and alert systems
Track incident metrics and generate reports
Assist in improving incident response workflows
Enhance network monitoring efficiency

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field
1–3 years of experience in network monitoring, incident management, or IT roles
Strong understanding of networking concepts (TCP/IP, DNS, DHCP)
Familiarity with network monitoring tools
Good analytical and problem-solving skills
Strong communication and teamwork abilities

Preferred Qualifications

Experience with tools like SolarWinds, Wireshark, or Nagios
Familiarity with cloud networking (AWS, Azure)
Basic knowledge of scripting (Python, Bash)
Understanding of incident response and troubleshooting techniques
Relevant certifications such as CCNA or Network+

Why Join Us?

Work with a leading U.S.-based technology organization
Gain hands-on experience in network incident monitoring
Supportive and collaborative work environment
Competitive salary and benefits
Opportunities for career growth in networking and IT operations

How to Apply

Submit an ATS-friendly resume highlighting your experience in network incident monitoring, troubleshooting, and relevant technical skills.