IT Monitoring and Alerts Analyst – Raleigh, North Carolina

Job Description

About the Company

Nora Logic is a global IT and healthcare consulting firm that connects skilled professionals with leading organizations worldwide. This opportunity is with one of our U.S.-based technology partners, focused on monitoring systems and ensuring proactive issue detection through alerts and performance tracking.

Job Title

IT Monitoring and Alerts Analyst

Location

Raleigh

Job Overview

We are seeking a detail-oriented and analytical IT Monitoring and Alerts Analyst to support system monitoring and incident detection. In this role, you will be responsible for tracking system alerts, analyzing performance metrics, and ensuring timely response to incidents.

Key Responsibilities

Monitor systems, applications, and infrastructure alerts
Analyze alerts and identify potential system issues
Respond to incidents and escalate when necessary
Maintain monitoring tools and alert configurations
Track system performance and generate reports
Collaborate with IT teams to resolve technical issues
Ensure timely incident response and resolution
Maintain documentation of monitoring processes
Identify patterns and recommend improvements
Ensure compliance with IT policies and security standards

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field
1–3 years of experience in IT monitoring, operations, or support roles
Strong understanding of monitoring tools and alert systems
Basic knowledge of networking and system infrastructure
Good analytical and problem-solving skills
Strong communication and teamwork abilities

Preferred Qualifications

Experience with monitoring tools (e.g., Nagios, Splunk, Datadog)
Familiarity with cloud platforms (AWS, Azure)
Basic scripting knowledge (Python, PowerShell)
Understanding of incident management processes
Exposure to DevOps and system automation

Why Join Us?

Work with a leading U.S.-based technology organization
Gain hands-on experience in system monitoring and operations
Supportive and collaborative work environment
Competitive salary and benefits
Opportunities for career growth in IT operations

How to Apply

Submit an ATS-friendly resume highlighting your experience in system monitoring, alerts management, and relevant technical skills.